After 22 Feb 2017 12:00 am, Technical department will invisible online and check who use bots with bug: double damage \ hp hack \ combo hack \ board bug \ close personal store bug \ no die bug \ website bug \ speed hack and others, All players can report who use that to our Livechat with youtube high quality video link , the video must fresh in 2 days with clear character name and tell us what he/she did, the video must be original without any modification (speed up or slow down or smeared will not allowed) And we will keep patrol in club war. We will block cheater account who use bots after we confirmed. For protect the reporter we can not send the video to accused. You can login the website to know the banned reason, We don't accept any explan like my pilot/friend/family/hacker made it, The only unban way is donation 5000 epoints once for charge. And you can not use the banned account's remaining epoints. If your account got ban more than 3 times, the unban charge will up to 10000 epoints once. If you keep verbal harassment or begging or threaten Livechat, your part of IP address and game account will get banned forever direct, we hope you can understand. Thank you for support us!